What is The Muddy Paws Pack?
Every dog will be begging to be a part of the Muddy Paws Pack! Each month a box will arrive with quality gear for your dog and their favorite hunting partner.
How do I purchase a subscription?
Follow the easy 1-2-3 steps under How It Works!
When will I be billed for my Muddy Paws Pack?
You will be billed for your subscription immediately.
Does the subscription price include shipping fees?
Yes, shipping is included in your fee.
When will the first pack ship?
For example, your January subscription will ship at the end of January, and each following month will ship the second Wednesday of each month.
You are eligible for a bonus gift for your initial purchase of a 3, 6, or 12 month Pack.
When will the bonus gift ship?
These will ship out along with your first Pack.
What products will I receive each month?
How do I upgrade my subscription to additional months?
At the end of your current subscription, you can then purchase additional packs.
How is the pack shipped each month?
The Pack will be shipped by UPS or USPS each month.
Can I track the shipping on my pack?
Yes, you will receive an email with tracking information when your Pack ships.
How do I update my billing information?
How do I purchase a gift subscription?
You place an order for a gift card online. Your gift recipient will then customize their Muddy Paws Pack for their pup.
What if the recipient is already a subscriber?
The subscriber will receive an email notifying them that their Pack subscription will be extended.
When will the recipient receive the gift I purchased?
The gift will be sent the second Wednesday of the month after their order is received.
How do I update my shipping address?
What happens when my subscription ends?
You will receive an email reminding you to renew your subscription.
What if I don’t like a product in the pack?
Let us know why and all reasonable requests will be made right.
What if my pack arrived damaged?
Send a picture of the damaged product to firstname.lastname@example.org so we can help make it right.
How do I cancel my subscription?
You subscription does not automatically renew, so once your current pack is up, you can opt not to renew.
How do I contact someone?
We would love to help answer your questions. Drop us a line at email@example.com or call us at 641.223.4191.